TERMS AND CONDITIONS

Scope

The Contractor is to provide lawn care services such as mowing, weed whacking, blowing, and other lawn care services such as weed control at the reasonable request of the client from the beginning of March until the end of October. Only the services of mowing, edging and blowing are expected on every visit. Services such as fertilizing, weed n’ feed application, and other various lawn care services may be performed but it is the Customer’s responsibility to request such services for the Contractor to perform. If the Customer doesn’t request specific additional services to be performed, there is no expectation for extra services to be performed. Once-a-month visits are optional in the months of November, December and February upon customer request. There are no visits in January. Requests from customers do not obligate the Contractor to perform all services at once or within the first few visits, only within the time period of this agreement, although the Contractor will attempt to perform all requested services within a timely manner. Services such as trimming extra-large hedges over 10 feet tall or bringing in new bark to be spread in the beds are not covered in this agreement.

Customer Requirements

The Customer shall make their property accessible for services to be performed during the scheduled visit date between 8am to 5pm. If the Contractor is unable to perform services because of inaccessible property, the Contractor is not obligated to perform services that visit. Not allowing the Contractor to perform services is considered a non-accessible property.

If the customer finds any deficiencies or would like a change in the services offered or in the way they are performed, it is up to the customer to communicate in a clear way to the Contractor. The Contractor will make a valid effort to remedy all reasonable customer complaints over the course of the length of this agreement

Services

Time Period of Services

Services shall be performed twice monthly from the beginning of March until the end of

October including optional monthly visits in February, November and December if requested by the Customer. Any missed visits will be made up in the future and do not indicate a violation of this agreement. Services do not necessarily have to be every 14 days. Services not being every 14 days does not constitute a violation of this agreement. The Contractor reserves the right to reschedule as needed.

Deficiencies

The Contractor agrees that any noted deficiencies will be addressed at future scheduled visits. Customer dissatisfaction is not a valid reason for termination unless the two-month cancellation fee is paid.

Modification or Amendment

This agreement constitutes the entire understanding between The Customer and PNW Home Services – Washington LLC and no modification, amendment, renegotiations or other alteration to the terms of the agreement shall be of any force or effect unless mutually agreed upon by the parties and embodied in writing.

Force Majeure

In the event of a disaster such as an earthquake or fire or any other disaster, as long as the Contractor is able to perform services, the Customer is obligated to uphold their duties (including payment) unless otherwise agreed upon in writing and signed by both parties.

Termination

The Contractor may terminate this agreement at any time. Contract termination does not

result in a refund of payment nor a forgiveness of debts not yet paid. Other reasons for contract termination include:

1. The Customer may cancel for an additional two month’s payment as a fee. If the Contractor has visited once in that month, the additional payments must include payment for the next two full months. For example, canceling in the middle of August would result in a cancelation fee of September and October’s payment in addition to the charge for August paid at the beginning of the month. If the customer cancels in the beginning of August (for example), then only the August charge and the September charge would be required.

Statement of Charges

The amount to be paid shall be  charged on the date of signup and then on the first of the month each following month for a yearly total. The Customer agrees to submit their credit or debit card information or bank information to be charged automatically on the first of each month. The Customer understands that this agreement obligates them to pay for a full year unless cancelling for a 2-month fee. Payments are due on the first day of each month and on the day of signup unless otherwise noted. Late payments beyond 30 days delinquent are reported to a collection agency which will show on the Customer’s credit report including any additional fees and costs associated with collection procedures.

Signing up for lawn care services with PNW Home Services includes agreeing with all terms and conditions without exception besides written agreement from PNW Home Services.